State Farm® Insurance Agent Lonnie Portner

"⭐⭐⭐⭐⭐ If insurance had a "customer service hall of fame," Lonnie Porter State Farm would be in it. I recently had a question about rental car coverage, and like most people, I thought it would be a simple yes-or-no answer. Instead, I discovered there are enough insurance details to make your head spin faster than a rental car tire. Thankfully, Lorraine patiently walked me through all the ins, outs, whys, whens, and "what-ifs" without making me feel like I needed a law degree to understand it. She took the time to explain everything clearly, answered every question, and made sure I knew exactly what my coverage did and didn't include. That's the kind of service that's becoming harder and harder to find. Lonnie and Lorraine don't just sell insurance—they help people understand it. When something unexpected comes up, having a local team that genuinely cares and takes the time to help makes all the difference. There may be cheaper options out there, but there's real value in working with people who answer the phone, know your name, and are willing to help when you need them. That's worth every penny. If you're looking for a local insurance agency that provides outstanding service, honest guidance, and treats you like a person instead of a policy number, I highly recommend Lonnie Porter State Farm. They've earned my trust and my business. ⭐⭐⭐⭐⭐ Thanks, Lorraine, for turning an insurance question into an education—and doing it with patience and a smile. That's not something you can put a price tag on."

"Love this group. They are always willing to help out"

"Really nice to deal with explained throughly all my options great experience ty"

"I highly recommend James Reeder and State Farm -He is incredibly knowledgeable and does a thorough job with quotes for single coverage and bundles . James is always friendly and does a great job explaining the options available without any confusing jargon and always gets us the lowest price around for the coverage we want."

"Everyone is knowledgeable and helpful. This is why you come to these amazing people."

"Great group I’ve never had any issues!"

"Bundled and Saved big!!! Literally get your insurance from them"

"Lorraine Nelson was so amazing helping me with my policy quote! Saved me tons really funny nice and all around amazing customer service!"

"Lorraine is 5/5 stars every time! Fast to respond very accurate. Highly recommend!"

"I worked with Lorraine , she wasn’t pushy at all but still persistent, She gave me good quotes and made it easy. She also was kind of funny…. I’d get a beer with her … maybe two…. And a steak dinner"

"Very helpful, they made the whole process quick and easy"

"We were able to get insurance that was over $100 less, AND it is better coverage than we had. Our representative was amazing and very nice. I am happy to be part of the State Farm family!"

"Lorraine was very friendly and helpful! Was a totally easy process, with quick and accurate information provided."

"Great people to work with. They saved me over $100 per month on auto insurance."

"Lorraine made the process of switching my home and auto insurance process easy. Thanks"

"Both Lonnie and Lorraine were very helpful for my first time getting insurance. They got back to me very quickly and I received an affordable rate for full coverage on my vehicle!"

"Made sure I had everything I needed to get my ducks in a row and covered!!! Thank you Lorraine"

"This agent was amazing to work with! She made things easy and simple so it was quick to switch over to State Farm. My ID cards and policy information were sent to me immediately and the price was much better than Progressive!! I would highly recommend giving them a call. I am 100% pleased with the service I received."

"Exemplary customer service!"

"Very happy to switch to state farm. Very easy process and Lorraine explained every thing well."

"Was with liberty paying almost 200 which would start in January this saved me more money and was way cheaper and had better addons"

"So happy I switched vehicle insurance. Paying so much less a month with better coverage. Thank you!"

"Switched back to State Farm. Thank you Lorraine for all the assistance."

"10/10 would highly recommend. Love the vibe from Lorraine. And absolutely love the prices."

"Lorraine was amazing to work with! She was very patient, walked me through everything at a pace that I would understand, and helped me get the best rate I could!"