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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

JJ I

September 26, 2023

5  out of  5 rating by JJ I
"Lonnie and his team are easy to work with and upfront about options and concerns."

Angie Harlow

September 8, 2023

5  out of  5 rating by Angie Harlow
"We have always had such great experiences with Lonnie and his team - from hail damage to Derecho to stupid deer, they have all been quick to respond and super helpful. Their first question is always “Are you ok?” and that says a lot. Cheyenne was so responsive and engaged. She made the claims process super easy and quick. Love this team!"

S L

September 8, 2023

5  out of  5 rating by S L
"I'm still trying to figure how this transpired. Like many of us, I am 90% skeptical of anything that will save me money, let alone - walking away feeling great about a situation. This world needs more people like Cheyenne. Why? There's a difference between the bottom line and drawing one so you can find a way out that's better for you. Thank you again, Cheyenne, my day, month and perhaps even next month, was just made!"

Madison Lacina

September 6, 2023

5  out of  5 rating by Madison Lacina
"So easy to do business here! They’re so helpful & answered every question I had. Will absolutely continue to do business here. The agent that helped me was wonderful, I believe her name was Cheyenne."

Sheryl

August 18, 2023

4  out of  5 rating by Sheryl
"I've been treated pretty fair. I got 2 checks for more than $3,000 for my home and car and my bumper gets fixed next month so I did well considering."

Janet Adamitey

July 23, 2023

4  out of  5 rating by Janet Adamitey
"I've had insurance with this company for almost 3yrs."

Katie Storm

June 30, 2023

5  out of  5 rating by Katie Storm
"One of the best insurance companies in town. Devon is so easy to work with and makes us laugh! Thanks for everything you do for us. Highly recommended!!"

Matt Davidson

June 20, 2023

5  out of  5 rating by Matt Davidson
"Lonnie and his team go above and beyond! Would highly recommend Lonnie for any and all insurance needs. I trust him with my home, cars and motorcycles, and don't have anyone else I feel those are more secure with. He will be there when you need him the most!"

Rod Rivers

June 7, 2023

5  out of  5 rating by Rod Rivers
"Had to go over an insurance claim. He was very helpful and pleasant to talk to. He's a great agent"

Julie Wearmouth

May 16, 2023

5  out of  5 rating by Julie Wearmouth
"Nice people always ready to help!"

Sapphyre “Jewel” Skye

May 15, 2023

4  out of  5 rating by Sapphyre “Jewel” Skye
"I will review and up date after I've been with State Farm for a period of time."

gabe golubosky

March 29, 2023

5  out of  5 rating by gabe golubosky
"Great insurance agent to do business with. Lonnie is a true professional and his team will always do what is best for there clients."

Marc “zombiekiller7213”

January 29, 2023

5  out of  5 rating by Marc “zombiekiller7213”
"He's excellent at what he does. Can't recommend him enough. He gets to the point, and he knows his stuff."

Geri Doyle

January 27, 2023

5  out of  5 rating by Geri Doyle
"We’ve used State Farm for years. Lonnie Portner is the best. His knowledge, his generosity to the community. He always goes above and beyond for his clients. Thank You Lonnie!"

Ben Miller

December 28, 2022

5  out of  5 rating by Ben Miller
"Lonnie and his crew are always very helpful and great to speak with. We have been customers for several years without any issues. Thank you!"

Tanya Michener

November 22, 2022

5  out of  5 rating by Tanya Michener
"I appreciate Lonnies responsiveness whenever I have questions. His kindness when things aren't going good, and his community service even when people aren't looking."

Judi Tiffany

October 23, 2022

5  out of  5 rating by Judi Tiffany
"Great group"

Diane N Matt Oswalt

September 4, 2022

5  out of  5 rating by Diane N Matt Oswalt
"Very friendly and good price"

Jeff Kolpin

August 9, 2022

5  out of  5 rating by Jeff Kolpin
"Lonnie and staff r very helpful. And help me with professionalism. Is out standing."

James Braunschweig

August 7, 2022

5  out of  5 rating by James Braunschweig
"I've always had amazing customer service with State Farm and especially Lonnie Portner's office. Every time I call the office they are so helpful and eager to help."

Penny Collins

August 6, 2022

5  out of  5 rating by Penny Collins
"Awesome place"

David Elliott

June 17, 2022

4  out of  5 rating by David Elliott
"They know there business and always ready to help."

Lorraine Nelsen

May 11, 2021

5  out of  5 rating by Lorraine Nelsen
"By far the best agency in town!! Thorough agents, very responsive and super knowledgeable. If you want great service and great rates, call Lonnie Portner State Farm!!!!"

Kate Marie

May 11, 2021

5  out of  5 rating by Kate Marie
"Lonnie is spot on for customer service. Best insurance representative you could ask for."

Shane

April 19, 2021

5  out of  5 rating by Shane
"The staff have always been very quick and efficient everytime I've needed to call."