State Farm® Insurance Agent Lonnie Portner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Garfield Berndt
August 6, 2025
5
out of
5
rating by Garfield Berndt
"I’ve had different insurers over the last 30 yrs and you all are the absolute best I’ve ever had. Thank you for everything you do 😊"
We responded:
"Thank you, Garfield, for the 5-star review! We're thrilled to know you had a positive experience throughout the years. We are honored to service all your insurance needs."
Julie Wares
August 5, 2025
5
out of
5
rating by Julie Wares
"I was needing to switch insurance companies so stopped in at State Farm. Everyone on Lonnie’s team was more than helpful and made the entire experience seamless! Thank you!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
joel grimm
July 29, 2025
5
out of
5
rating by joel grimm
"Lonnie Portner office is amazing! When I have vehicle updates or changes i shoot Lorraine an e-mail and she always gets back to me right away. Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Shelby Cranston
July 29, 2025
5
out of
5
rating by Shelby Cranston
"So friendly & helpful. Highly recommend choosing them!!"
We responded:
"We’re honored by your positive feedback! Thank you for your 5 star review! "
Steven Lovell
July 29, 2025
5
out of
5
rating by Steven Lovell
"Anytime i called with questions or concerns i have always received excellent attention and answers. thanks lorraine nelson your voice backs an amazing team at state farm :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Davant Marshall
July 29, 2025
5
out of
5
rating by Davant Marshall
"Cheyenne is accommodating and helpful, dedicated and goes the extra mile."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Brandon Shafer
July 29, 2025
5
out of
5
rating by Brandon Shafer
"Had an excellent experience. Their customer service is amazing friendly and helpful! Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lacy Kephart
July 29, 2025
5
out of
5
rating by Lacy Kephart
"Amazing customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Bradley Keenan
July 25, 2025
5
out of
5
rating by Bradley Keenan
"Very great place they go above and beyond to take care of there clients"
We responded:
"Thank you for your wonderful feedback! We're proud to go above and beyond for our clients and truly appreciate you recognizing our efforts. If you ever need anything else, we're always here to help! -Lonnie"
Angie Ceaser
July 23, 2025
5
out of
5
rating by Angie Ceaser
"I do not have State Farm or have I ever had, but Lorraine was wonderful to work with on a quote for an insurance policy. She gave me several scenarios and broke everything down at different deductible levels so I could do a good comparison of insurance carriers. Thank you for all the help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lorraine provided you with clear options and helped you make an informed decision. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out! -Lonnie"
CAITLYN VIGIL
July 22, 2025
5
out of
5
rating by CAITLYN VIGIL
"I’ve had State Farm since I got my permit at 14! Came highly recommended from multiple generations of my family having their services. The team at Lonnie Portner State Farm has taken care of all my cars and properties while giving great customer service. Will continue to recommend them to anyone in need!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Evan Corey
July 22, 2025
5
out of
5
rating by Evan Corey
"James was awsome to work with when setting up my life insurance policy. He explained all my questions so that I could easily understand it all. Call James Reeder at Lonnie Portner - State Farm they will take good care of you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Savannah Hunter
July 15, 2025
5
out of
5
rating by Savannah Hunter
"Wonderful experience switching insurances."
We responded:
"Thank you Savannah for the 5 star review. Thank you for trusting in our Agency!"
Christian Carrillo
June 30, 2025
5
out of
5
rating by Christian Carrillo
"Lorraine Nelson will help you to the best of her ability, doesn’t hesitate to step up the plate for you. Wonderful lady, glad I can count on her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Mary Robinson
June 26, 2025
5
out of
5
rating by Mary Robinson
"Cheyenne is an absolute delight to deal with! Very knowledgeable and helpful!"
We responded:
"Thank you so much for your kind words and great review! We're thrilled to hear that Cheyenne made such a positive impression on you. Our team strives to provide excellent service, and it's wonderful to know that her knowledge and helpfulness stood out. If you need any further assistance, feel free to reach out anytime! -Lonnie"
Scott Thompson
June 24, 2025
5
out of
5
rating by Scott Thompson
"Lorraine Nelsen was gr8. She provided the Auto/Home/Umbrella quotes that were requested and answered all my questions! She made the process of switching over our insurance painless. She assisted my son with his transfer of his State Farm insurance from AZ to IA last year. Thanks!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cory Claseman
June 19, 2025
5
out of
5
rating by Cory Claseman
"Great place to get car and home insurance. Very friendly and knowledgeable, and the price is right! The receptionist is very helpful, and can get you the best price available. I highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Matt Bartleson
June 17, 2025
5
out of
5
rating by Matt Bartleson
"Very quick, painless, and affordable insurance. I would recommend to anyone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Taylor Fank
June 13, 2025
5
out of
5
rating by Taylor Fank
"Very informative, quick to respond, and answered any questions I had."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Natasha Henry
June 12, 2025
5
out of
5
rating by Natasha Henry
"Choose James for your insurance! Super nice and understanding and easy to deal with!"
We responded:
"Thank you for the review, Natasha! I am delighted to hear that James has provided you with exceptional service. We strive to make a great and personable impression with each and every person who walks through our doors! -Lonnie"
Angie Aalbers
June 12, 2025
5
out of
5
rating by Angie Aalbers
"⭐️⭐️⭐️⭐️⭐️ I’ve had an excellent experience with Lonnie Portner State Farm! Their customer service is outstanding—always friendly, responsive, and helpful. Filing a claim was straightforward, and everything was handled quickly and professionally. It’s rare to find a company that combines great coverage options with such reliable support. I truly feel valued as a customer. Highly recommend!"
We responded:
"Thank you so much for the review, Angie!! It's always a pleasure to work with you, and I am so glad that those feelings are reciprocated. Looking forward to many more years of helping you! -Lonnie"
Tammy Panada
June 11, 2025
5
out of
5
rating by Tammy Panada
"Such friendly customer service."
We responded:
"Thank you for your kind words, Tammy! We’re so glad to hear that you experienced friendly customer service. Our team is dedicated to making sure every interaction is positive, and your feedback means a lot to us. -Lonnie"
Brittnee Price
June 11, 2025
5
out of
5
rating by Brittnee Price
"Very easy to talk to and caring staff!"
We responded:
"Thank you for your wonderful review, Brittnee! We're so glad to hear that you found our staff easy to talk to and caring. We believe that open communication and a compassionate approach are key to providing great service. -Lonnie"
Bryce Grober
June 9, 2025
5
out of
5
rating by Bryce Grober
"Always been great too help with questions and wonderful service. Lonnie and his staff always keep the customer first."
We responded:
"Thank you for your generous feedback, Bryce! We’re delighted to know that Lonnie and our team have been helpful in answering your questions and providing excellent service. Always a pleasure working with you! -Lonnie"
jacob hunt (Vermilion)
June 9, 2025
5
out of
5
rating by jacob hunt (Vermilion)
"Saved me money. Good rates. Friendly service."
We responded:
"Thank you for your wonderful review, Jacob! We’re so glad to hear that we could save you money and provide you with great rates. Our team takes pride in delivering friendly service, and your feedback truly makes our efforts worthwhile. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! -Lonnie"